Hi folks, a friend of mine has given me his my book to test for him. My book world edition user manual about your wd product 3 updating your operating system go to the start menu and click windows update. For mac, go to the apple menu and select software update. How i rescued my data from a 3tb wd my book external hard drive. All drivers available for download have been scanned by antivirus program. Once system operational and plugged in, it appears in device manager. External drive failure wd my book essential 2tb my. From there, you will be able to update to the current available 02. First, use a flathead screwdriver to pry the mesh away from the cover do not try to lift the cover up, you will just break things. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. When contacting wd for support, have your wd product serial number, system hardware, and system software versions available. Hello, i have a 3tb wd my book 1140 media external hard drive. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3.
List of all wd firmware and software available for download. Dec 20, 2012 i have a wd 1tb mybook 1140 external hard drive, and it has worked fine up until now. A line of external hard drives by western digital, styled after hardbound books. Jan 06, 2012 unboxing and setup side note i will mention is has a power button but powers down and up automatically when ejected or attached. Wd my book essential 3 tb controllerpcb issues connectivity. As shown in figure 1, your my book drive kit includes the following. Millions of people around the world trust their data to my book desktop storage. Unless of course you dont have a my book, but have a my passport. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. This seems to be a somewhat popular topic, but i have yet to find any other threads with the same. In the tab, click tools, under the tools click optimize. This seems to be a somewhat popular topic, but i have yet to find any other threads with the same i have recently begun having problems with my 2tb mybook, in that i have what seems to be the common problem of my device doesnt show up in my computer, but it shows up in computer manager. Jan 15, 2017 i got a my book 1140 2tb, when i connect it to my computer also tried on 2 other laptops, 1. Also, when plugged in at boot up, it stopsfreezes computer from completing.
To get started, choose the western digital brand youd like help with. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Follow the onscreen wizard to complete the process. Wd my book device drivers download for windows 10, 8. Western digital my book user manual pdf download manualslib. External drive failure wd my book essential 2tb my workaround.
If your external hard drive or storage devices are having this issue, relax and just follow to get your problem fixed right here now. I bought a western digital my book essential edition 1tb external hard drive in. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. Some issues might happen with a wd external hard disk, such as hard drive crash, undetected wd hard drive, bad. Dec 21, 2011 wd 1140 my book usb device will only show up as local disk. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap.
Disk management shows the file system as raw and healthy primary partition. I also cant see it on my computer with a different cable and power source they work fine for my own my book. Heres some more info it doesnt show up in my computer or disk management however. Wd my book essential not being recognized in windows 10. Your product includes 30 days of free telephone support during the warranty period. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Western digital mybook drive lock encryption failure and. Why isnt my wd my book external hard drive being recognized.
I bought the drive about two months ago and i was using it regularly until the other day i unplugged it from my computer. But, i can see it in my devices and printers page, and it says it is working fine, and all the. Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu.
Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. My book drive, with the wd backup, wd drive utilities. I have tried connecting the my book directly to my computers ethernet port it does the same thing. Ive tried to check though the forum for a solution without much luck. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Fix wd external hard drive not workingrecognizedshowing up. Wd my book 4tb keeps on disconnecting external drives. How to solve my wd hard drive not recognized in windows 10.
I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. I tried to find and fix problems in the control panel under hardware and sound and when the troubleshooting was completed it said that the problem was found that hldtst dvdrwbd ca10n has a driver problem but it could not be fixed and that wd virtual cd 1140 usb device has a driver problem and that could not be fixed either. Western digital my book problem question and answer dti data. The bar that determines the space of the used or free disk does not appear. Email support is free for the entire warranty period and our extensive knowledge base is. Sep 26, 2016 wd my book external drive not working posted in external hardware. For information about optional accessories for wd products, visit. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Computer wont recognize western digital mybook 1140 1tb. Western digital my book problem question and answer dti. Wd my book 1140 usb device driver download pc matic.
I have a lot of files on it, and i need to put more on it. Wd my book essentials will not connect i have a m15x alien ware laptop with windows 7 home premium that will no longer recognize my wd my book essential external hard drive. Quick fix for the request failed due to fatal device. To remove the cover of the my book, you will need a flathead screwdriver. But nothing can be used repeatedly without any wear and tear. Western digital 3tb my book desktop external hard drive usb 3. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Wd my book external drive not working external hardware. I am about to reinstall my operating system, but need to save my files first. Rightclick on the slow wd external hard drive and choose properties. Device manager shows no issues and reports it as wd my book 1140 usb device. This is my second my book my first one is a 1 tb yes that old. My book western digital store western digital store.
My drive clicks for about 5 seconds then stops, but when i go to the file explorer its not showing up so i tried disk management tool and i found it but it always says request failed due to fatal device hardware error then i tried all your steps but none worked. Last night, my so was saving a file to her 1tb wd mybook 1140 external hdd, it froze, crashed, and the drive made a buzzing noise nonstop, so she removed it from the computer and didnt try for a while. Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3. The op is right in the sense that something like truecrypt puts all of the security in your hands. Wd my book troubleshooting western digital external hard drive is wellknown for its reliability and durability. We would like to show you a description here but the site wont allow us. Fix wd external hard drive not recognizedworking with light. The poweractivity led shows the drives power state.
For more information regarding updating your system, visit windowsupdate recording your wd product information in the following table, write the serial number and model number of your new wd. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. Without moving any wires, i reboot the desktop into knoppix, and the wd my book drive works perfectly. Disassembling a western digital my book instructables. This 30 day period starts on the date of your first telephone contact with wd technical support. Wd mybook essential basic troubleshooting question wd community. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Solved wd my passport usb external hdd now shows up as. If your product is not listed above, please visit the product page.
Tutorial how to fix no writable wd smartware partition. Wd mybook 1140 doesnt show up in my computer external. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. The problem only seems to have occurred after i reformatted my hd from fat32 to ntfs, using the. Device manager shows no issues and reports it as wd my book 1140 usb. Appears listed on the hard drive, but does not load. Wd my book essentials will not connect microsoft community. Western digital my book live user manual pdf download. Home wd my book device use the links on this page to download the latest version of wd my book device drivers. I can access the admin account on my router but that is the limit of my knowledge. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Western digital my book troubleshooting, repair, and service manuals. Hey, so i have this same hard drive, and i am having problems.
This drive offers high capacity in a sleek desktop device. A poweractivity led indicator on the front the power connector, interface port, and a security slot on the back. And if i click on it, tells me the perimeter is incorrect so cannot access to the wd my book 2. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. For windows, go to the start menu and select windows update. I also used razor blades, but they can be replaced or omitted if you would like to do it differently. But my computer is just simply not letting me access the files in it. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. I have recently begun having problems with my 2tb mybook, in that i have what seems to be the common problem of my device doesnt show up in my computer, but it. The dialog that appears depends on the installation option you selected at step 3. Wd mybook essential basic troubleshooting question. Available in various editions from essential, to premium to world edition. Click the western digital end user license agreement link and read the agreement. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands.
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